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OEM and Technical Support Services from Labnet International

At Labnet International, we are well-known for our quality laboratory equipment, but we are also proud of our exceptional service and technical support.

We know that every lab is different, which is why we are proud to provide specialized products and instrumentation for many of our clients. We can work with you directly to develop products and supplies that are specific to your needs. In addition, we have fantastic in-house technical support. Learn more about our first-class support services and find out how you can get in touch with our team.

OEM Services

For our OEM partners, Labnet International has the capacity and knowledge necessary to develop many different products and supplies. We have experience working with companies and research laboratories focused on many different areas including clinical diagnostics, molecular biology, pharmaceuticals, industrial testing, and more. We work closely with OEMs to provide them with the systems, supplies, instruments, and kits that are specifically suited for their needs and we can customize your supplies and accompanying packaging and instructions specifically for your lab.

Technical Support

Even the highest quality lab equipment needs support. That’s why Labnet has an outstanding team of experts to provide you with the highest level of technical support and client services. We can guide you through any concerns you have relating to the operation of your equipment as well as warranties and post-warranty repair. You can reach us through the contacts we have listed below or by filling out our web contact form.

Service from Labnet International

Regardless of what you need assistance with, the team at Labnet International is here to help. We are proud to provide products and services to customers around the world including North America, Europe, South America, Asia, Africa, and the Middle East. All service inquiries and requests can be directed to our headquarters, located in Cary, NC. There are several different ways you can get ahold of us depending on what’s most convenient for you. You can call us toll free at 800-492-1110 (select option 5) or get us on a direct line at 919-678-5175. You may also fax us your request at +1-732-417-1750 or send your message via email to